GP PSYCHIATRY SUPPORT LINE

This service is operated by ProCare Mental Health Services

This service is supported by joint funding from Central and Eastern Sydney PHN, COORDINARE – South Eastern NSW PHN, Hunter New England and Central Coast PHN, Murrumbidgee PHN, Northern Sydney PHN, Western NSW PHN, North Coast PHN and Nepean Blue Mountains PHN through the Australian Government’s PHN Program.

 

 

For more information, please contact your local PHN or contact us on:

 

1800 16 17 18 - (02) 49 675 203

admin@gpsupport.org.au

 

Click HERE for Terms of Use

GP Psychiatry Support Line

Helping GPs manage the care of Mental Health Consumers

 

1800 16 17 18 

 

Call or Book Session Online

Frequently Asked Questions

GP Psychiatry Support Line

Educational Series

About GP Psychiatry Support Line

The GP Psychiatry Support Line is a free service to GPs to help you manage the care of mental health consumers. 

 

Our advice can help you with:

   

Diagnosis - Investigation - Medication - Safety Plan

 

It is not about triaging or referring consumers to a psychiatrist, but rather keeping consumers whose conditions are able to be treated within primary care under the care of their GP.

 

To access this service, you will first need to take 2 minutes to register (once only).

You will need your AHPRA Registration Number, and practice details.

 

When you are ready, CLICK HERE

 

Alternatively, you can call 1800 16 17 18 and we will help you register.

 

ENQUIRIES

1800 16 17 18

9am to 5pm, Monday to Friday

(except public holidays)

 

We will respond to your enquiry

within 24 hours

(considering operating times above)

 

This is NOT a triage or referral service

 

This is NOT an emergency service

In case of emergency, please ring 000

 

This service is for GPs only

 

 Email Enquiries:

admin@gpsupport.org.au

 

Frequently Asked Questions

HOW CAN THE SERVICE HELP ME?

Access to our psychiatrists support GPs in managing the care mental health of consumers.  It is NOT a triage or referral service, nor an emergency service.

 

WHEN CAN I CALL?

Between 9am and 5pm, Monday to Friday.

 

CAN I CONTACT YOU ANY OTHER WAY?

There are options to use Secure Messaging once you are registered.

 

HOW DO I GET STARTED?

Register online at gpsupport.org.au or call 1800 16 17 18 and we can help register for you.  You will need your AHPRA Registration Number handy.

 

WHAT IF I PRACTISE IN MULTIPLE LOCATIONS?

You just need to complete the registration process once. Select your primary practice from the drop-down menu on the registration page.  When you call to make an enquiry, we will ask you which practice you need the summary of discussion sent to.

WHAT IS THE COST OF THE SERVICE?

It is a free service for GPs.

 

HOW MANY TIMES CAN I USE THE SERVICE?

As many times as you wish.

 

IS THIS SERVICE ONLY AVAILABLE TO GPs?

Yes, this is exclusive to GPs who practise within the PHN areas below.

 

Other Mental Health Services in Your Area

To supplement the GP Psychiatry Support Line, we recommend you be aware of the local PHN funded services in your area that you can access.  Click on your PHN to see other ways you can get support for you and your provision of care.

PHN WH.png
PHN NC.png
 

Secure Records & Messaging

Records of the GP enquiries and the advice from the Psychiatrists will be sent to you via Secure Messaging including:

   

- Medical Objects

- Argus

- HealthLink

- eReferral

  

This is NOT a triage or referral service

   

For Emergencies Call 000