GP Psychiatry Support Line
Helping GPs manage the care of Mental Health Consumers
1800 16 17 18
About GP Psychiatry Support Line
The GP Psychiatry Support Line is a free service to GPs to help you manage the care of mental health consumers.
Our advice can help you with:
Diagnosis - Investigation - Medication - Safety Plan
It is not about triaging or referring consumers to a psychiatrist, but rather keeping consumers whose conditions are able to be treated within primary care under the care of their GP.
To access this service, you will first need to take 2 minutes to register (once only).
You will need your AHPRA Registration Number, and practice details.
Meet Some of Our Psychiatrists
Alternatively, you can call 1800 16 17 18 and we will help you register.
ENQUIRIES
1800 16 17 18
NSW, VIC & QLD
9am to 5pm, Monday to Friday
(except public holidays)
SA & NT
8:30am to 4:30pm, Monday to Friday
(except public holidays)
We will respond to your enquiry within 24 hours
(considering operating times above)
Advice is available regarding all age brackets of patients, including children and young adults
This is NOT a triage or referral service
This is NOT an emergency service
In case of emergency, please ring 000
This service is for GPs only
Email Enquiries:
Frequently Asked Questions
HOW CAN THE SERVICE HELP ME?
Access to our psychiatrists support GPs in managing the care mental health of consumers. It is NOT a triage or referral service, nor an emergency service.
WHEN CAN I CALL?
NSW, VIC & QLD - Between 9am and 5pm, Monday to Friday.
NT & SA - Between 8:30am and 4:30pm, Monday to Friday.
(Excluding Public Holidays)
CAN I CONTACT YOU ANY OTHER WAY?
Once you have registered, you can make bookings online.
HOW DO I GET STARTED?
Register online at gpsupport.org.au or call 1800 16 17 18 and we can help register for you. You will need your AHPRA Registration Number handy.
CAN I ENQUIRE ABOUT CHILDREN AND YOUNG ADULTS?
Yes. Whilst not all of our psychiatrists specialise in younger patients, they have all worked in the public system and have offered assistance to children and young adults.
WHAT IS THE COST OF THE SERVICE?
It is a free service for GPs.
HOW MANY TIMES CAN I USE THE SERVICE?
As many times as you wish.
IS THIS SERVICE ONLY AVAILABLE TO GPs?
Yes, this is exclusive to GPs who practise within the PHN areas below.
NSW Mental Health Services in Your Area
To supplement the GP Psychiatry Support Line, we recommend you be aware of the local PHN funded services in your area that you can access. Click on your PHN to see other ways you can get support for you and your provision of care.
Service Availability in Queensland
Service Availability in South Australia
Service Availability in Victoria
Service Availability in Northern Territory
Secure Records & Messaging
No names of patient names or personal details are recorded. If you still wish to use secure messaging, we offer the following secure messaging options:
- Medical Objects
- Argus
- HealthLink
- eReferral
This is NOT a triage or referral service
For Emergencies Call 000