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Frequently Asked Questions

GP Psychiatry Support Line

Educational Series

Frequently Asked Questions

HOW CAN THE SERVICE HELP ME?

Access to our psychiatrists supports GPs in managing the care mental health of consumers.  It is NOT a triage or referral service, nor an emergency service.

 

WHEN CAN I CALL?

Between 9am and 5pm, Monday to Friday.

 

CAN I CONTACT YOU ANY OTHER WAY?

There are options to use Secure Messaging once you are registered.

 

HOW DO I GET STARTED?

Register online at gpsupport.org.au or call 1800 16 17 18 and we can help register for you.  You will need your AHPRA Registration Number handy.

 

WHAT IS THE COST OF THE SERVICE?

It is a free service for GPs.

WHAT IF I PRACTISE IN MULTIPLE LOCATIONS?

You just need to complete the registration process once. Select your primary practice from the drop-down menu on the registration page.  When you call to make an enquiry, we will ask you which practice you need the summary of discussion sent to.

HOW MANY TIMES CAN I USE THE SERVICE?

As many times as you wish.

 

IS THIS SERVICE ONLY AVAILABLE TO GPs?

Yes, this is exclusive to GPs who practice within the PHN areas below.

Other Mental Health Services in Your Area

To supplement the GP Psychiatry Support Line, we recommend you be aware of the local PHN funded services in your area that you can access.  Click on your PHN to see other ways you can get support for you and your provision of care.

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